Support

Get help with CRED AI Agent for Slack

If you have questions about installation, usage, or your CRED account, we're here to help.

Get in touch

For technical support, account questions, or feedback about CRED AI Agent for Slack, contact Cherry by email.

I can't install the app in Slack
Ensure you have permission to install apps in your Slack workspace. If you're an admin, check your Slack workspace settings. For personal installation issues, contact us by email.
I need help connecting my CRED account
During installation you'll be prompted to sign in with your CRED account via OAuth. If the flow fails or you don't have a CRED account, contact us and we'll guide you.
Where can I learn more about CRED?
Visit the CRED platform at credplatform.com for product information, or request a demo for a guided tour.